This was how our covid information page looked during the pandemic
Keeping you safe holidaying through Covid-19
Note: Our Covid rules will be reassessed for the new season ready to be put in place by Easter 22. They will be more relaxed than those set out below and they will reflect government guidance.
What & When can I book
We have a shower block with 5 WCs, and 6 showers, and the fishing lodge with family shower room and a laundry room with 2 WCs. You will be required to follow strict Covid-safe measures and numbers in the facilities will be restricted to two people or one family at a time. Please therefor expect queues and so you may prefer to bring your own toilet and washing set up with you. You will practice social distancing and follow any government guidance measures required at the time of your visit to keep everyone Covid safe.
COVID SAFetY PRoCEDURES for camping & Caravanning
To assist with the control of COVID-19 we ask that;
- you use the test-and-trace app and scan in when you check in on arrival.
- you must not visit Brook Meadow if you display symptoms or have been with anyone that displays symptoms or have been confirmed as COVID-19 positive.
- should you develop symptoms during you stay you must immediately leave Brook Meadow and return home. Please do let us know all of the areas that you have visited as we will need to undertake a deep clean.
- you maintain social distancing at all times (including the toilets, laundry room, shop) on site, this includes outdoor spaces.
- you follow the rules implemented on site to assist with our management of the virus. Currently a maximum of two people or one family are allowed in any of our buildings at once.
- you hand-sanitise before entering a shared facility or using a common touch point such as the Elsan or security barrier. Sanitiser stations will be positioned by us to suit.
- you wash your hands thoroughly throughout the day, and make use of the hand sanitiser that is provided on site. Please bring a supply of your own hand sanitiser for use.
- you bring your own cleaning products for use on site (washing up liquid, cleaning wipes and disinfectant sprays)
- you clean shared equipment before and after every use. We will undertake regular cleaning of all areas, but you must clean shared items too.
- you clean surfaces within your tent clean, paying particular attention to any surfaces with heavy traffic.
- anyone found not adhering to our Covid 19 protection measures would be asked to leave.
- pre-pay system - You will be asked to pay in full before arrival. Historic bookings to be settled a week before arrival and new bookings to be paid in full when making the booking to minimise interaction with staff on site.
- on arrival please check in to reception to be briefed by staff and collect a site map.
- you will have access to the open air washing up facilities, drinking water taps, Elsan point, shop and washroom facilities all with a 2m queuing system.
- you may prefer to bring your own toilet and washing facilities.
- you understand that we will follow government guidance and may update or change our plan and restrictions closer to the time.
COVID SAFetY PROCEDURES FOR Lodge accommodation
To assist with the control of COVID-19 we ask that;
- you must not visit Brook Meadow if you have been confirmed as COVID-19 positive.
- should you develop symptoms during you stay you must immediately leave Brook Meadow and return home. Please do let us know all of the areas that you have visited as we will need to undertake a deep clean.
- you maintain social distancing outside of your lodge (including the toilets, laundry room, shop) on site, this includes outdoor spaces.
- you follow the rules implemented on site to assist with our management of the virus. Currently a maximum of two people or one family are allowed in any of our buildings at once, (excluding your lodge of course).
- you hand-sanitise before entering a shared facility or using a common touch point such as the Elsan or security barrier. Sanitiser stations will be positioned by us to suit.
- you wash your hands thoroughly throughout the day and make use of the hand sanitiser that is provided on site. Please bring a supply of your own hand sanitiser for use.
- you bring your own cleaning products for use on site (washing up liquid, cleaning wipes and disinfectant sprays)
- you clean shared equipment before and after every use. We will undertake regular cleaning of all areas, but you must clean shared items too.
- you clean surfaces within your lodge, paying particular attention to any surfaces with heavy traffic.
- our lodges have all undergone a deep clean and in the case of Skylark currently undergoing a complete refurbishment
- you will need to let us know your ETA to arrange the collection of keys. Depending on you ETA they will either be left in a safe place for you or if you can collect them from the office.
- anyone found not adhering to the Covid 19 protection measures would be asked to leave.
- you will be required to leave the kitchen clean, remove all food stuffs and take home with you, empty your bins, dry your washing up with clean hands and put away. Place all your used bed linen and towels in the fabric bags provided including pillow protectors.
- we are planning a strict cleaning regime with a longer change over period to allow the properties to air fully. Our staff will be fully trained in Coronavirus cross-contamination prevention and will sign off when and how the clean has been done.
- all cushions and bed throws are to be temporarily removed from the bedrooms. Please understand the bedrooms may not look as dressed as our images due to these missing furnishings but this is in the interest of your safety.
- we will follow government guidance and may update or change our plan and restrictions closer to the time.
COVID SAFetY PROCEDURES FOR NUTHATCH CABIN
- you must not visit Brook Meadow if you display symptoms or have been with anyone that displays symptoms or have been confirmed as COVID-19 positive.
- should you develop symptoms during you stay you must immediately leave Brook Meadow and return home. Please do let us know all of the areas that you have visited as we will need to undertake a deep clean.
- you maintain social distancing outside of your lodge (including the toilets, laundry room, shop) on site, this includes outdoor spaces.
- you follow the rules implemented on site to assist with our management of the virus. Currently a maximum of two people or one family are allowed in any of our buildings at once, (excluding Nuthatch).
- you hand-sanitise before entering a shared facility or using a common touch point such as the Elsan or security barrier. Sanitiser stations will be positioned by us to suit.
- you wash your hands thoroughly throughout the day and make use of the hand sanitiser that is provided on site. Please bring a supply of your own hand sanitiser for use.
- you bring your own cleaning products for use on site (washing up liquid, cleaning wipes and disinfectant sprays)
- you clean shared equipment before and after every use. We will undertake regular cleaning of all areas, but you must clean shared items too.
- you clean surfaces within the cabin, paying particular attention to any surfaces with heavy traffic.
- Nuthatch cabin will be deep cleaned between stays. Our staff will be fully trained to clean and minimise the risks of corna virus and will sign off when and how the clean has been done.
- pre-pay system - You will be asked to pay before arrival to minimise interaction with staff on site.
- you will need to let us know your eta to arrange the collection of keys. Depending on you ETA they will either be left in a safe place for you or if you can collect them from the office.
- anyone found not adhering to the Covid 19 protection measures would be asked to leave.
- you will be required to leave the cabin clean, remove all food stuffs and take home with you, take rubbish with you and if you use our linen and towel service we ask you place all your used bed linen and towels in the fabric bag provided including the pillow protectors.
- we are planning a strict cleaning regime with a longer change over period to allow the properties to air fully. Our staff will be fully trained in Coronavirus cross-contamination prevention and will sign off when and how the clean has been done.
- you will have access to the disabled washroom facilities which you must keep locked at all times. You may share this with disabled campers.
- anyone found not adhering to the Covid 19 protection measures will be asked to leave.
- you understand that we will follow government guidance and may update or change our plan and restrictions closer to the time.
Safari glamping
You will have access to the disabled bathroom which you may need to co-share with Nuthatch guests or any disabled guests.
The benefits of outdoor holidays were highlighted in a recent report from the UK Caravan and Camping Alliance, which concluded, health and wellbeing had improved for visitors who reported doing more exercise and feeling more relaxed while on a holiday park or campsite and we think our lakeside rural spot goes even further to help with your wellbeing. Everyone feels better near a large body of water and in these testing times we are glad you will be able to enjoy it again.
Please go to the booking pages to below or contact us to make your booking.
Please go to the booking pages to below or contact us to make your booking.